Winston-Salem Federal Credit Union
About Us

About Us

What's Happening

Equifax Data Breach

Equifax Inc. announced a cybersecurity incident that potentially affects approximately 143 million U.S. consumers. It’s not clear at this time who is affected. Equifax has created a dedicated website that will enable you to determine if your personal information may have been impacted by this incident, sign up for credit file monitoring, identity theft protection, and to track any updates.

Equifax will send direct mail notices to consumers whose credit card numbers or dispute documents with personal identifying information were impacted.

If you have additional questions, Equifax has set up a dedicated call center for you to contact at 866-447-7559. The call center is open every day (including weekends) from 7 a.m. – 1 a.m. Eastern Standard Time.

We encourage you to take advantage of the service Equifax is providing to monitor your financial accounts.

Going out of town? Let us know.

If you are planning on hitting the road, please contact your WSFCU to make us aware. One of the best ways to help WSFCU safeguard your account while you are gone is to keep the credit union informed when you plan a trip.

Protecting our members is a top priority at WSFCU. For this reason, WSFCU regularly reviews accounts for suspicious activity (such as out of town transactions). If we identify suspicious activity, we may stop service to your card until we can contact you to verify the validity of the suspicious transactions.

By telling us where you are planning to use your WSFCU ATM/Debit card, you can help avoid a disruption in service. It also helps us to continue providing you with exceptional service, no matter where in the world you may be.

711 Salem Avenue, Winston-Salem, NC 27101
Privacy Policy
Notices, Terms, and Conditions
Phone 336-727-2663 or 336-788-5007
Ultra Voice 336-748-3500
Visa Credit Card 800-558-3424
PIN reset/change for debit card 800-567-3451
Lost/Stolen ATM or debit card 800-554-8969
Routing Number 253177968
Unauthorized access or use is not permitted and may constitute a crime punishable by law