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Routing Number 253177968

personal checking

New Business Hours
Effective January 2, 2026

 

Branch • Drive-Thru • Call Center
All Open 9:00 AM – 5:00 PM (Monday–Friday) 


Beginning January 2, 2026, our branch, drive-thru, and call center will follow a unified schedule: 
9:00 AM to 5:00 PM, Monday through Friday. 
You’ll still have 24/7 access through Online and Mobile Banking. 

At-a-glance: 

  • What’s changing: Hours align across lobby, drive-thru, and call center 
  • New hours: 9:00 AM–5:00 PM (Mon–Fri) 
  • Effective date: January 2, 2026 
  • Other services: Night drop and mobile deposit remain available 

We’re here when you need us 

Manage your money anytime: transfer funds, deposit checks, pay bills, and more in Online & Mobile Banking. Need help? Contact us during business hours — we’re happy to assist. 

FAQs 

Why are you adjusting hours? 

Aligning hours across all service channels helps us focus staff and maintain efficient member service during the times we are most needed. 

Can I still use the night drop and mobile deposit outside of business hours? 

Yes. Those services remain available anytime. Deposits are processed according to our posted funds-availability policy. 

Who can I contact with questions? 

Call us at 336-231-5100 during business hours or stop by our branch — we are always here to help. 

Holiday Closings

Veterans Day
Tuesday, November 11, 2025

Thanksgiving Day
Thursday, November 27, 2025

Day After Thanksgiving
Friday, November 28, 2025

Contact Information

711 East Salem Avenue, Winston-Salem, NC 27101

Phone 336-231-5100

Hours of Operation:
Drive-Thru: Monday through Friday from 8:00 AM - 5:30 PM
Office: Monday through Friday from 9:00 AM - 5:30 PM 

Voice Banking: 336-748-3500

Visa Credit Card with our Business Partner Elan: 800-558-3424

PIN reset/change for debit card: 800-992-3808

Lost/Stolen ATM or debit card: 800-554-8969