Skip to main content
Login to VISA Credit Card
Apply for VISA Credit Card

Routing Number 253177968

Winston-Salem Federal Credit Union was incorporated in 1957 by City of Winston-Salem employees with a vision to enrich and empower the lives of its members. By the close of that first year, the Credit Union had attracted 94 members and amassed nearly $3,000 in assets. Today, we serve approximately 9,000 members through one centrally located branch in Winston-Salem, North Carolina.

Nearly 70 years after first opening for business, Winston-Salem Federal Credit Union merged with Self-Help Credit Union (on January 1, 2025) to become Winston-Salem Credit Union – A Division of Self-Help Credit Union. Read more about our 2025 merger with Self-Help Credit Union here: Media Release - Self-Help Credit Union.

On Monday, November 2, 2026, we will launch the final phase of our merger with Self-Help Credit Union by implementing a system conversion. Upon completion of the conversion, all Winston-Salem CU members will have access to all Self-Help CU products and services and be able to transact credit union business at any branch of Self-Help CU. We’ll also update our branch signage to display the Self-Help Credit Union name.

About Self-Help Credit Union:

Self-Help Credit Union was chartered in North Carolina in 1983, to build a network of branches that empower working families and communities historically underserved by the financial marketplace.

Self-Help Credit Union ranks as one of the fastest-growing community development financial institutions in the country serving more than 100,000 members through 36 branches – 10 in Florida, 1 in Georgia, 24 in North Carolina, and 1 in Virginia.

Find Self-Help CU’s branch locations here: Locations.

Self-Help Credit Union is part of the Center for Community Self-Help (Self-Help), which is a family of nonprofit organizations with a unified mission of creating and protecting ownership and economic opportunity for all.

Browse Self-Help CU’s website here: self-help.org.

Holiday Closings

Juneteenth
Friday, June 19, 2026

Independence Day
Friday, July 3, 2026

Labor Day
Monday, September 7, 2026

Contact Information

711 East Salem Avenue, Winston-Salem, NC 27101

Phone 336-231-5100

Hours of Operation:
Monday through Friday from 9:00 AM - 5:00 PM 

Voice Banking: 336-748-3500

Visa Credit Card with our Business Partner Elan: 800-558-3424

PIN reset/change for debit card: 800-992-3808

Lost/Stolen ATM or debit card: 800-554-8969