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Routing Number 253177968

Use this Cardholder Dispute form to dispute authorized purchases on signature and PIN transactions made using your Winston-Salem Federal Credit Union (WSFCU) Visa Check Card or ATM Card.

Use this Fraudulent Transaction Dispute form to report unauthorized (fraudulent) transactions for Signature, ATM, or Pin Point of Sale (POS) transactions using your Winston-Salem Federal Credit Union (WSFCU) Visa Check Card or ATM Card without your knowledge or consent.

Holiday Closings 

Veterans Day
Friday, November 11th, 2022

Thanksgiving
Thursday, November 24th, 2022
Friday, November 25th, 2022

In Observance of Christmas Day
Monday, December 26th, 2022

Contact Information

711 East Salem Avenue, Winston-Salem, NC 27101

Phone 336-231-5100

Hours of Operation:
Drive-Thru: Monday through Friday from 8:00 AM - 5:30 PM
Office: Monday through Friday from 9:00 AM - 5:30 PM 

Voice Banking: 336-748-3500

Visa Credit Card with our Business Partner Elan: 800-558-3424

PIN reset/change for debit card: 800-992-3808

Lost/Stolen ATM or debit card: 800-554-8969

Mobile Banking