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Routing Number 253177968

Use this Cardholder Dispute form to dispute authorized purchases on signature and PIN transactions made using your Winston-Salem Credit Union (WSCU) Visa Check Card or ATM Card.

Use this Fraudulent Transaction Dispute form to report unauthorized (fraudulent) transactions for Signature, ATM, or Pin Point of Sale (POS) transactions using your Winston-Salem Credit Union (WSCU) Visa Check Card or ATM Card without your knowledge or consent.

Holiday Closings

New Year's Day
Thursday, January 1, 2026

MLK Jr. Day
Monday, January 19, 2026

President's Day
Monday, February 16, 2026

Contact Information

711 East Salem Avenue, Winston-Salem, NC 27101

Phone 336-231-5100

Hours of Operation:
Monday through Friday from 9:00 AM - 5:00 PM 

Voice Banking: 336-748-3500

Visa Credit Card with our Business Partner Elan: 800-558-3424

PIN reset/change for debit card: 800-992-3808

Lost/Stolen ATM or debit card: 800-554-8969