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Routing Number 253177968

Winston-Salem Federal Credit Union (WSFCU) is pleased to offer CardValet®, a mobile card management application that helps reduce account fraud by allowing cardholders to monitor accounts with their smartphone and control how, when and where their debit card is used.

CardValet is available to download in the Apple® App Store or Google® Play. Once CardValet is set up, cardholders have the ability to “turn off” their card when not in use, establish transaction spending limits and decline a transaction when the amount exceeds a predefined threshold.

Real-time smartphone alerts can be customized based on the types of information each cardholder would like to receive. For example, a cardholder can set up an alert to be notified when a card is used, when a transaction is approved and exceeds any of the permitted use policies, or when a card transaction has been attempted but has been declined based on the parameters established.

CardValet offers cardholders the capability of linking additional accounts to better monitor dependent spending. So, by using the GPS system in their smart phone, geographic use restrictions can be established for college students along with restrictions on merchant type and spending limits.

CardValet is also ideal for small businesses. All transactions can be monitored or controlled for specific merchant categories, such as travel, restaurants or entertainment, and can be denied or reported for types of merchants deemed not business related.

All these features and more are FREE to WSFCU members…download the CardValet app today to get started!

Holiday Closings 

Labor Day
Monday, September 5th, 2022

Contact Information

711 East Salem Avenue, Winston-Salem, NC 27101

Phone 336-231-5100

Hours of Operation:
Drive-Thru: Monday through Friday from 8:00 AM - 5:30 PM
Office: Monday through Friday from 9:00 AM - 5:30 PM 

Voice Banking: 336-748-3500

Visa Credit Card with our Business Partner Elan: 800-558-3424

PIN reset/change for debit card: 800-992-3808

Lost/Stolen ATM or debit card: 800-554-8969

Mobile Banking