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Routing Number 253177968

Master Our Digital Services

Not Sure Where to Get Started with One of Our Digital Services?

Our goal is to make Mobile Banking, Online Banking, Bill Pay, and all of our other digital services easy to use. We also hope they are intuitive so everyone can get started using them right away.

But what seems intuitive for one person might not seem that intuitive for another. And when it comes to our money, many of us aren't comfortable just jumping in and clicking around — we might want a little more help and instruction. Even for those of us who have been using these services for years, most of us are only using a small subset of the functionality that is available — our financial life could be so much easier if we only knew more about all the conveniences these services offer.

Watch a Demonstration and Take a Test Drive

On this page, we provide step-by-step videos that walk you through how to use each of our digital services. Each one also has a click-through demo — a website that is set up to look and work like the selected service, but with demonstration data instead of real data. This is where you will click around and get a feel for how to use the service without signing up and without having to worry about moving real money. With that stress removed, click on a video or demo below to get started!

Mobile Banking

Mobile Banking Video

Online Banking

Online Banking Video


Zelle® Video

Open an Account Online

Open An Account Video


CardValet® Video

Bill Pay

Bill Pay Video

Debit Cards

Cards Video
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Watch Our NCUA Video
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Holiday Closings

Memorial Day
Monday, May 27, 2024

Emancipation Day (Juneteenth)
Wednesday, June 19, 2024

Independence Day
Thursday, July 4, 2024

Contact Information

711 East Salem Avenue, Winston-Salem, NC 27101

Phone 336-231-5100

Hours of Operation:
Drive-Thru: Monday through Friday from 8:00 AM - 5:30 PM
Office: Monday through Friday from 9:00 AM - 5:30 PM 

Voice Banking: 336-748-3500

Visa Credit Card with our Business Partner Elan: 800-558-3424

PIN reset/change for debit card: 800-992-3808

Lost/Stolen ATM or debit card: 800-554-8969