COVID-19 (Coronavirus) Safety Measures
Current as of November 19th, 2020
Your Winston-Salem Federal Credit Union is providing a safe in-branch environment throughout the COVID-19 (Coronavirus) pandemic. Please be prepared to adhere to the following health guidelines before conducting any financial business in-branch:
- Proper wearing of a mask at all times
- Maintaining a safe physical distance of at least six (6) feet between yourself and anyone else
If you do not have a mask, staff will gladly supply you with a complimentary one. We strongly encourage everyone to use hand sanitizer before conducting business in-branch and as you leave the branch once your business is complete. Complimentary hand sanitizer is available to members. In addition to these health guidelines, WSFCU has increased the scope of our midday sanitizing and is presently investing in weekly deep full-branch deep cleans.
We advise you to only visit the branch in person when absolutely necessary and to take full advantage of our Pandemic-Safe Access Alternatives, with which you can safely conduct credit union business on the go or even from the comfort of home.
It takes all our cooperative effort to keep everyone safe during this difficult time. Therefore, we urge all members and staff to continue monitoring your individual wellness when in public. In accordance with local and state government recommendations, if you have been diagnosed with COVID-19, exposed to someone who has tested positive for the virus, and/or are experiencing any potential virus symptoms (a new cough, shortness of breath, head or body aches, chills, sore throat, nausea, diarrhea, vomiting, and/or loss of taste and smell), please use our remote access services in lieu of visiting our branch lobby.
If you have been negatively affected by COVID-19, please reach out to us at 336-727-2663 and our staff will be happy to discuss possible solutions with you.